“The Survey Says!” - Lucidworks Hits it Big with Survey Data to Drive Editorial Success Across Vertical Publications
Lucidworks AI-powered search and product discovery revolutionizes the user experience for shoppers, employees, call center reps, and knowledge workers with real-time, hyper-relevant results from enterprise and e-commerce content. Lucidworks uses generative AI to improve search experiences by managing large language models from a centralized place and solving complex use cases through search enrichment (X). The objective is to position Lucidworks as a go-to solution in the many industries where their product is useful.
Lucidworks generative AI application is useful in many areas, and our strategy is to present Lucidworks as an umbrella, enabling technology in several areas (call centers, knowledge workers, search and discovery) and various industries (e-commerce, retail, B2B commerce, manufacturing, healthcare, and pharmaceuticals).
To get a broad swath of coverage across these sectors, we surveyed more than 6,000 employees involved in AI technology decision-making to understand the trends in generative AI investment, common concerns, and strategic planning initiatives. The responses were impactful, showing that 93 percent of companies plan to increase their investments in AI within the next twelve months.